Many people find writing difficult. Some will do anything to avoid writing reports. This could largely be due to bad approach. Many people believe that writing starts from a blank page. Although possible, this is not an ideal approach as it is quite difficult to think of the whole material in your head and organise it before dumping it on paper.
The solution is to use a systematic approach. Deal with the subject using tools that allow you to divide it into smaller, more manageable chunks. Research shows that once people are able to structure their thoughts and imagine the desired flow of their text, they find writing vastly easier.
This course aims to make writing easier for delegates by helping them focus on each of these smaller tasks individually and master them. The collection of these skills would then allow the delegate to write any text of any length with ease while increasing its impact and persuasiveness. Examples, in particular bad examples, are a great a source to help people understand what works and how specific techniques are used in practice.
This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares delegates for a variety of situations that require negotiation. Case studies and scenarios such as business to business negotiations, sales scenarios and product presentations are provided along with slides, animations and illustrations that better help to show how bargaining tactics are played out. Real world negotiation examples are examined in detail and delegates are then asked to participate in similar setups to use the negotiation principles discussed in the course. Comprehensive step-by-step instructions are provided for trainers to help delegates understand the core principles of negotiation and monitor their progress through practicals.
The world is changing and is changing faster than ever before. Our technological progress is affecting every area of our lives and as a result of that, the markets are changing quickly too. Organisations that want to remain competitive in this ever changing market need to be one step ahead of the change or risk losing out to those who do.
This course is designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.
The course contains both theoretical and practical content. Participants will learn about established theories of change management and reasons for failure. They will learn what is involved in each stage of a change programme and what they need to consider to maximise the likelihood of its success.
The Certified Data Centre Specialist is a three-day course designed to bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency. CDCS is a must-have certification for professional data centre managers and personnel. CDCS is a pre-requisite for individuals wishing to achieve the elite CDCE (Certified Data Centre Expert) status.
Unternehmen sind in zunehmendem Masse von der Unterstützung der IT hinsichtlich geschäftskritischer Prozesse abhängig – vor allem bei der Kundenkommunikation. Dabei stellen die Applikationen bezüglich Hochverfügbarkeit und Effizienz immer höhere Anforderungen an die Rechenzentren. In der Realität weisen viele Rechenzentren in puncto Kapazität, Sicherheit oder Effizienz jedoch erhebliche Defizite auf. Gleichzeitig üben die ständig wechselnden Technologien immer stärkeren Druck auf die RZ-Verantwortlichen und RZ-Mitarbeiter aus, und die Umsetzung von Änderungen und Neuerungen muss immer schneller realisiert werden.
In diesem Kurs setzen sich die Teilnehmer mit den Schlüsselkomponenten eines Rechenzentrums auseinander, um die Wechselwirkungen der Gewerke bzw. die Komplexität eines Rechenzentrums zu verstehen. Die Teilnehmer erwerben ergänzendes Know-how im Umgang mit den wichtigsten Bereichen wie z.B. Energieversorgung, Kühlung, Verkabelung, Licht und Brandschutz für ihre Tätigkeiten in einem Hochverfügbarkeitsrechenzentrum der Zukunft.
In this course, students will gain a solid understanding of the leadership requirements for successful DevOps adoption at both the tactical and strategic levels for those who help design, influence, implement and motivate the cultural transformation.
The course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organizations including ING Bank, Ticketmaster, Capital One, Alaska Air, Target, Fannie Mae, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps report. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. The course is designed for a broad audience, enabling those on the business side to obtain an understanding of Kubernetes and Containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives.
This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager.