Course ID: #KI-PROMPT

Prompting That Works: Better Results from AI Assistants

Duration: 1 day Dates: 6 September 2027 21 June 2027 8 March 2027 7 December 2026

Most disappointing AI results have the same cause: a prompt that's too vague. This day treats prompting not as a collection of magic spells but as a craft technique — with structure, context, examples and a feedback loop.

You work on your own tasks throughout. Bring along whatever really occupies you in everyday work.

Course Content

The Craft

  • The four building blocks of an effective prompt: role, task, context, format
  • Why examples work better than explanations
  • Controlling length, tone and target audience
  • Requesting step-by-step thinking — and when it doesn’t help
  • Working with follow-up questions instead of ever-longer prompts

Advanced Patterns

  • Using your own documents as a basis
  • Improving results over several rounds instead of starting over
  • Having the model check its own answer
  • Building reusable templates for recurring tasks
  • Requesting structured output: tables, lists, fixed fields

Your Own Use Cases

  • Workshop: you develop templates for your three most common tasks
  • Testing and improving each other’s work in the group
  • Building a small prompt library for your team
Learning Solution

Blended Learning, Firmenseminar, Individualcoaching, Klassenraumtraining, Online Live Webinar, Prüfungsvorbereitung

Language

Deutsch, Englisch, Französisch, Italienisch

Dates

2026/12/07, 2027/03/08, 2027/06/21, 2027/09/06, flexibel, auf Anfrage

Location

Brüttisellen, Lausanne, flexibel, auf Anfrage

Everyone who already uses AI assistants and is unhappy with the results, as well as teams wanting to establish a shared way of working.

Some initial experience with an AI assistant such as Copilot, ChatGPT or Claude. Technical prior knowledge is not required.

You formulate prompts in a structured way and thereby reliably get better results, improve answers deliberately over several rounds, and have reusable templates for your most common tasks.

You receive a certificate of attendance from CT Academy AG. This course does not lead to a vendor certification — it is designed for immediate applicability in everyday work. If you are aiming for a certification, we are happy to advise you on the suitable official exams.

Price range: CHF820 through CHF3'750 excl. VAT

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