Professional development rarely follows a straight line. New tasks, growing responsibility or a change of environment call for skills that no specialist education covers: structuring your own work, setting priorities, speaking up at the right moment and handling pressure.
In our Professional Development courses you work on exactly these points. You sharpen your working methods and self-management, practise how you present yourself and conduct conversations, learn methods for decision-making and problem-solving and examine your role within the team. The content is designed so that you can apply it immediately after the course.
This course addresses typical challenges in teams – groupthink, poorly managed consensus, one-sided leadership, conflict and mediation – and helps leaders keep their team on track. Often, simply being aware of an effect is enough for a leader to make the right decisions when leading a team. That's why the course includes many stories and case studies that help leaders get to know various leadership effects and remember the guidelines more easily.
The world is changing – faster than ever before. Technological progress affects every area of our lives, and as a result markets are also changing rapidly. Organisations that want to remain competitive in this constantly evolving market must stay one step ahead of change – or risk falling behind those that manage to do so.
This course is designed to help participants familiarise themselves with these topics so they are prepared when designing or implementing a change management programme.
The course covers both theoretical and practical content. Participants learn established change management theories and the reasons why change initiatives fail. They find out what each phase of a change programme involves and what they need to consider to maximise the probability of success.
This course is aimed at people who want to develop their ability to coach employees towards higher performance.
Coaching skills are not reserved for managers alone; anyone can apply them in any setting. With these skills you can connect with others and inspire, motivate and guide them to overcome their problems and achieve results. In this course you will learn to better understand human psychology, ask the right questions and express your views to others appropriately.
The accelerated Lean Six Sigma Green Belt programme and its methodology enable participants to meet the certification requirements faster than with conventional Six Sigma and Lean training programmes
This course covers a broad range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and more, preparing participants for the various situations in which they will need to negotiate. Case studies and scenarios such as negotiations between companies, sales situations and product presentations are provided together with slides, animations and illustrations that vividly show how negotiation tactics play out in practice. Real-world negotiation examples are examined in detail; participants then take part in similar situations to apply the negotiation principles discussed in the course. Detailed step-by-step guides help trainers convey the core principles of negotiation to participants and track their progress in practical exercises.
Many people find writing difficult. Some do everything they can to avoid writing reports. This is often down to an unsuitable approach. Many believe that writing starts with a blank page. While this is possible, it is not an ideal approach, since it is quite difficult to think through and organise all the material in your head before putting it on paper.
The solution is a systematic approach. Tackle the topic using tools that let you break it down into smaller, more manageable parts. Research shows that once people structure their thoughts and can picture the desired flow of their text, writing becomes noticeably easier.
This course is designed to make writing easier for participants by helping them focus on and master each of these smaller tasks individually. With these skills, participants can then write texts of any length with ease while increasing their impact and persuasiveness. Examples – especially poor examples – are an excellent way to understand what works and how particular techniques are applied in practice.
Root cause analysis is a group of methods from the field of quality management and quality control. As the complexity of systems, processes and manufacturing has increased over the years, it has become necessary for employees to analyse problems efficiently and find key errors in a given system. Root cause analysis (RCA) offers a range of tools that make this process easier.
This course focuses on turning a group of people into a team of motivated individuals working smoothly towards a common goal. Participants learn about the concept of team roles and explore various ways to recognise and consolidate their roles within the team. With this knowledge, team members can take on their roles and responsibilities within the team and avoid gaps or overlaps in roles.
To make the best decision and determine the most efficient and effective approach, an understanding of the current situation and an innovative point of view are important.
