The Outlook Program
- The Outlook program window
- The ribbon
- The File menu
- Icons
- Context menus and toolbars
- Keys (shortcuts)
- The Folder Pane and the Navigation Bar
- The To-Do Bar
- The People Pane
- Setting the start folder
- Help
The Electronic Address Book (Contacts)
- Creating a new contact
- Formatting notes
- The different pages of the Contact window
- Editing an existing contact
- Creating a contact group (distribution list)
- Searching for addresses
- Deleting an address from the address book
Electronic Mail (Email Messages)
- Outlook as a universal inbox
- Automatic delivery
Receiving Emails
- The Inbox folder
- Preview
- Opening a message in its own window
- Automatic downloading of images
- Read receipt
- File attachments
- Computer viruses
- Opening and saving attachments
- Adding an email address to the address book
- Closing the message window
Sending Emails
- Text format
- Writing an email message
- Message options
- Sending messages to multiple recipients
- Special features of email addressing
- Spell check
- Attaching a file
- The Outbox
- Replying to received emails
- Forwarding received emails
Editing Text in the Message Window
- Selecting text
- Deleting text
- Undo, redo and repeat
- Clipboards
- Copying, cutting and moving text
- Drag and drop
- Inserting text from a word processing document
- Finding and replacing text in the current message window
- Saving a message
Managing Messages
- Junk email (spam)
- Creating a new folder
- Deleting messages from the message list
- Arranging columns in the message list
- Sorting messages by name, subject, date, etc.
- Searching for messages
Scheduling and Managing Appointments (Calendar)
- Organising your schedule
- Working with the calendar
- Basic calendar settings
- Using the calendar
- Entering appointments and meetings
- Scheduling all-day events
- Viewing appointments from other work areas
Entering and Managing Tasks
- Entering new tasks
- Completed tasks
- Recurring tasks
- Always displaying tasks
Notes
- Creating notes
- Viewing and deleting notes
Printing Plans and Lists
- Print preview
- The Print dialog box
- Page setup
