Ideal Teams
- What advantages does teamwork offer, and why should this interest you?
- What are the three key leadership tasks, and what does this mean for team members?
- Which three elements should be considered to prevent a dysfunctional team?
Lifecycle of a Team
- How teams develop over time
- How quickly can teams move from one phase to the next on the way to becoming an ideal team?
- Which leadership styles are ideally suited to an ideal team?
Team Roles
- Which roles can each team member take on, and how does this affect the rest of the team?
- What positive and negative characteristics do these roles have?
- What examples are there of these roles?
- What combinations of roles does an ideal team need?
- Which personality types are ideally suited to which roles?
Network Effect
- How to visualise a team’s communication channels
- How do you recognise isolated, overloaded, underutilised, critical and other types of members? What does this mean for a team
- What are the structural components of a team, and how do they contribute to the team’s success?
Emotional Intelligence
- How IQ relates to EQ in teams
- What is empathy?
- How to communicate empathetically
- How to give and receive feedback
- How to praise
- How to use non-verbal communication and body language purposefully
Team Coaching
- How to systematically lead teams according to their maturity
- How to encourage teams to solve problems together
- How to increase a team’s efficiency through peer-to-peer and management coaching
- Which techniques lead to more cohesion, trust and professionalism in teams