Home » Shop » Business Skills » ITIL » ITIL® 5 Foundation Bridge – 1 Day incl. Exam
Course ID: #ITIL5-FB

ITIL® 5 Foundation Bridge – 1 Day incl. Exam

Duration: 1 day Dates: 5 November 2026 10 December 2026

The fast track from ITIL 4 to ITIL 5: in a single day you cover only the new and changed content, above all digital product management and AI-enabled environments. Anything you already know is not repeated. The prerequisite is an existing ITIL 4 qualification at any level. The course is delivered as live online training in English and includes the exam – 40 multiple-choice questions in one hour, passed from 26 out of 40 points. Included are the exam voucher, e-books and the PeopleCert Membership Essential plan.

What changes with ITIL 5

  • Overview of what’s new compared to ITIL 4
  • Changed terms and concepts
  • What stays the same

Digital Product Management

  • Product thinking in the ITIL 5 framework
  • Lifecycle of digital products
  • Impact on existing processes

AI-enabled Environments

  • What ITIL 5 says about AI in service management
  • Governance and responsibilities
  • Practical implications for your own organisation

Exam

  • Format: 40 multiple-choice questions, 60 minutes, closed book
  • Pass mark 26 out of 40 points
  • Practice questions followed by the exam
Learning Solution

Blended Learning, Firmenseminar, Individualcoaching, Klassenraumtraining, Online Live Webinar, Prüfungsvorbereitung
Language

Deutsch, Englisch, Französisch, Italienisch
Dates

2026/09/17, 2026/11/05, 2026/12/10, flexibel, auf Anfrage
Location

Brüttisellen, Lausanne, flexibel, auf Anfrage

Anyone who already holds an ITIL 4 qualification – at any level – and wants to bring their certification up to ITIL 5 without starting from scratch. Without an existing ITIL 4 qualification, the three-day ITIL 5 Foundation course is the right path. The course language is English.

  • Confidently name the differences between ITIL 4 and ITIL 5
  • Understand digital product management in the ITIL 5 context
  • Classify AI-enabled environments in service management
  • Apply the new principles in your own organisation
  • Pass the ITIL 5 Foundation Bridge exam

Related products

  • Course ID: #ITIL5-F
    New Training

    ITIL® 5 Foundation – 3 Days incl. Exam

    ITIL 5 is here – and replaces ITIL 4 Foundation as the entry point. The course introduces the new framework for digital product and service management: the ITIL Value Chain, guiding principles and the core service management concepts. New at the centre are value creation through collaboration, the lifecycle of digital products, and optimising value streams. The course is delivered as live online training in English and includes the exam. Included are an exam voucher, e-books and the PeopleCert Membership Essential plan; the course counts for 14 PDUs. All scheduled dates are confirmed by the provider as guaranteed to run.

    Duration: 3 days
    Price:
    Price range: CHF1'950 through CHF9'400 excl. VAT
    ITIL® 5 Foundation – 3 Days incl. Exam

Price range: CHF590 through CHF3'750 excl. VAT

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