1 – INTRODUCTION TO LEAN SIX SIGMA
- Introduction to Lean Six Sigma
- Overview: Lean Six Sigma principles & terminology
- Roles and responsibilities in a Lean Six Sigma organisation
- Value stream maps
- 5S
- The 7 types of waste
- Project selection
2 – DEFINE PHASE
- Voice of Customer
- Project charter
- Process mapping (high-level and detailed views)
3 – MEASURE PHASE
- Selecting metrics: Y=(f)x
- Planning data collection
- Collecting baseline data
- Statistics fundamentals
4 – ANALYZE PHASE
- Process analysis (non-value-added vs. value-added)
- Graphical analysis
- Root cause analysis
5 – IMPROVE PHASE
- Lean solution concepts: standard work, batch size reduction, work cells, kanban, pull systems and kaizen events
- Brainstorming solutions to address the root cause
- Solution selection, piloting and implementation
- Capturing improvement data
6 – CONTROL PHASE
- Monitoring, response and reaction plans
- Mistake-proofing and visual management
- Replication
