To make the best decision and determine the most efficient and effective course of action, an understanding of the current situation and innovative outlook are important.
Root Cause Analysis is a set of methodologies within the field of quality management and quality control. Over the years, with the increasing complexity of systems, processes and manufacturing there has come a need for staff to be able to efficiently analyse problems and find key faults in a given system. Root Cause Analysis or RCA provides a set of tools that facilitate this process.
The accelerated Lean Six Sigma Green Belt program and methodology allows students to complete certification requirements faster than traditional Six Sigma and Lean training programs
This course is intended for individuals who want to grow in their ability to coach employees to higher performance.
Von Analog zu Digital
Die technischen Aspekte
Der (virtuelle) Lehrer
Davor – Während – Danach
Mögliche Sorgen
Wie Sie mit Problemen umgehen
This course focuses on transforming a group of people to a team of motivated individuals who work smoothly towards a common goal. Delegates are introduced to the concept of Team Roles and explore different ways of recognising and establishing their roles within the team. This knowledge enables team workers to manage their roles and responsibilities in the team and avoid gaps or overlaps in roles.
This course is designed to cover such areas and help managers stay in control of their team. Many times, awareness of an effect is enough to help a leader make the right decisions when managing a team. As a result we have included many engaging stories and case studies to help leaders learn about various management effects and also help them remember the guidelines.
Coaching skills is not only limited to managers, it is a skill applicable to everyone in any setting. These skills can be used to connect with others and to inspire, motivate and guide them in overcoming their problems and getting results. This course allows you to understand more about human psychology and learn how to ask the right questions and correctly share your opinion with others.
Effective leaders have acquired a set of skills and developed behaviours that set them apart from others. Successful leaders inspire and motivate people. They have the ability to create a vision and transfer it to those around them. They encourage hope, positivity, ambition and compassion. They are good communicators; know about planning and more importantly they can manage people. While all good managers are not leaders, all successful leaders certainly know how to manage people.
This course offers effective skills and practical solutions for successful leadership. Detailed course materials, exercises and a comprehensive action plan at the end of the course will maximise your learning and allows you to take full advantage of these newly acquired skills once back at work.
Getting the most from people and organisations requires strong leadership skills. As products and services become more complex and the role of knowledge workers becomes more critical in the success of an organisation, it is essential to know how to lead and how to motivate.
Great leaders are known for their strong vision, the care they offer for their team, sheer passion for their cause and the tremendous support they provide to help people grow and become better at what they do.
This course covers a variety of topics on leadership and communication skills. It is ideal for those who have had some experience in managing or supervising people and want to improve their skills further.
The world is changing and is changing faster than ever before. Our technological progress is affecting every area of our lives and as a result of that, the markets are changing quickly too. Organisations that want to remain competitive in this ever changing market need to be one step ahead of the change or risk losing out to those who do.
This course is designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.
The course contains both theoretical and practical content. Participants will learn about established theories of change management and reasons for failure. They will learn what is involved in each stage of a change programme and what they need to consider to maximise the likelihood of its success.
This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares delegates for a variety of situations that require negotiation. Case studies and scenarios such as business to business negotiations, sales scenarios and product presentations are provided along with slides, animations and illustrations that better help to show how bargaining tactics are played out. Real world negotiation examples are examined in detail and delegates are then asked to participate in similar setups to use the negotiation principles discussed in the course. Comprehensive step-by-step instructions are provided for trainers to help delegates understand the core principles of negotiation and monitor their progress through practicals.
Many people find writing difficult. Some will do anything to avoid writing reports. This could largely be due to bad approach. Many people believe that writing starts from a blank page. Although possible, this is not an ideal approach as it is quite difficult to think of the whole material in your head and organise it before dumping it on paper.
The solution is to use a systematic approach. Deal with the subject using tools that allow you to divide it into smaller, more manageable chunks. Research shows that once people are able to structure their thoughts and imagine the desired flow of their text, they find writing vastly easier.
This course aims to make writing easier for delegates by helping them focus on each of these smaller tasks individually and master them. The collection of these skills would then allow the delegate to write any text of any length with ease while increasing its impact and persuasiveness. Examples, in particular bad examples, are a great a source to help people understand what works and how specific techniques are used in practice.
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