What is Groupthink?
- Where does the term groupthink come from?
- How does groupthink affect a team’s performance?
- How can you recognise the symptoms of groupthink?
- What strategies can you use to prevent groupthink?
How to Manage Consensus
- What happens when consensus is not managed well?
- What are the symptoms of poorly managed consensus?
- What are the 5 most important clues that tell you whether there is a problem in the team?
- What methods help you address problems with consensus?
How to Strengthen a Team
- How can you help team members achieve better results and feel more competent?
- What strategies help prevent team members from falling into a negative and destructive attitude?
- What are the two useful principles you can apply to yourself and your team to increase self-esteem and, as a result, team productivity?
- How do self-fulfilling prophecies affect a team, and how do you deal with them?
How to Lead in a Balanced Way
- What fundamental opposing forces are at work in leading a team?
- How to recognise one-sided leadership and what you should aim for to correct such imbalances
- How can these opposing forces lead to a downward spiral of poor leadership that ends in a destructive attitude on the part of the leader?
How to Manage Conflict
- What types of conflict can you expect in a team?
- Are all conflicts bad?
- What statements can lead to a confrontational conversation?
- How can you manage and avoid such confrontational conversations?
- How to address conflicts in a team using conflict mapping
How to Mediate
- Why do you need mediation strategies?
- What best-practice guidelines apply to mediation?
- How to use the 7-step mediation technique
What is an Impact Analysis?
- Where and why should you use an impact analysis?
- What are the results of an impact analysis?
- How can you use an impact analysis tool to systematically analyse decisions?
