Getting Started
- Icebreaker
- Housekeeping
- The parking lot
- Workshop objectives
Defining Coaching and Mentoring
- What is coaching?
- What is mentoring?
- Introduction to the G.R.O.W. model
Setting Goals
- Goals in the context of GROW
- Identifying suitable goal areas
- Setting SMART goals
Understanding Reality
- Getting a picture of the current situation
- Identifying obstacles
- Exploring the past
Developing Options
- Identifying pathways
- Choosing the final approach
- Structuring a plan
Bringing It All Together
- Creating the final plan
- Identifying the first step
- Gaining motivation
The Importance of Trust
- What is trust?
- Trust and coaching
- Building trust
Giving Feedback
- The feedback sandwich
- Practising constructive criticism
- Encouraging growth and development
Overcoming Obstacles
- Common obstacles
- Re-evaluating goals
- Focusing on progress
Reaching the End
- How to recognise that you have achieved success
Handing over the coachee
Bringing it all together
How Mentoring Differs from Coaching
- The fundamental differences
- Combining the two models
- Adapting the GROW model for mentoring
- Focusing on the relationship
Wrap-up
- Words of wisdom
Review of the parking lot
Lessons learned
Finalising action plans and evaluations
